Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery Charges for inside Kathmandu valley is Rs 100.

Outside valley deliveries is Rs. 200.

International deliveries are dependent on the country and final packed weight so we will do the final packaging and update you the rates accordingly.

Which payment methods are accepted in the Online Shop?

You can do direct bank transfers or E – sewa. Please enter our order number as your reference and inform us the transaction. We will confirm the same and process your order for delivery.

You can also opt for Cash on Delivery. For inside valley only.

How long will delivery take?

Inside valley deliveries are done by next working day. Outside valley deliveries will take anywhere from 2-5 days depending on the location. Major cities will be delivered faster and remote locations will require additional time. We will update you accordingly.

International deliveries will take 4-15 days after the order is confirmed.  

What exactly happens after ordering?

After the order is confirmed one of our representative will contact you for further processing.

Send us an email

Send us your queries at :

sales@jaks.com.np

jaks@jaks.com.np